Automation Results: ROI or Redo?

How to Justify Automation (and Avoid Expensive Mistakes). This week, we’re unpacking automation ROI—Return on Investment: How to measure it | What it costs when you get it wrong | And what you actually need to get it right

Beware the cost of ‘bad’ automations

Automations are a great addition to your business. They offer enormous potential to save you time, money, and energy. But like all big decisions in business, they require a well-thought-out strategy. The key is to focus on automating the right tasks in the right way.

Getting it wrong costs more than you think

One of the biggest myths about automation is that it always saves you time and money. Not true.

Badly done automations can be costly -and result in expensive inefficiencies. Research shows that about 50% of all AI Automation projects to date have failed. These business report manual workarounds, system chaos, wasted subscriptions and frustrated teams as some of the impacts of these failures.

Why so many automation projects fail?

Automations fail due to a mix of strategic missteps and operational oversights. Common pitfalls include unclear goals (and processes), poor data quality, lack of user buy-in, and failure to define success metrics. Many businesses overengineer solutions, skip change management, or try to automate too much at once, leading to complexity and low adoption.

Without proper planning, iterative rollout, and ongoing maintenance, even the best tools can underdeliver or break down over time.

How to get it right?

Solve real problems, start small, design with people in mind, and build for adaptability.

  1. Start with a clear, specific problem and build from there.

  2. Focus on small, high-impact wins that save time, reduce errors, or boost efficiency.

  3. Involve end users early so the solution fits real workflows and gets adopted.

  4. Ensure your data is clean, accessible, and well-structured, since AI depends on it.

  5. Define success metrics upfront (e.g. time saved, cost reduced, output increased) and track them.

  6. Roll out automation iteratively, not all at once—test, learn, and improve.

  7. Train your team, support change management, and plan for ongoing maintenance, because business processes evolve.

Try this Quick Win: It could save you weeks of rework down the line.

Pick one repetitive task.

Map out the full journey: Who’s involved? What tools are used? Where are the delays? What other processes are impacted?

Know when an automation is worth doing?

To know if an automation is worth doing, look at how much time the task takes you each week. (If the math breaks your brain - check out our Automation ROI Calculators).

If it’s taking 30+ minutes per week, it’s worth automating. If it’s 1–2+ hours per week, it’s a no-brainer. The best candidates are repetitive, rule-based tasks that you’re doing manually—like data entry, lead follow-ups, or reporting. Also consider tasks that don’t take long individually but add up fast over time. If it’s something you always forget to do or dread doing, that’s a red flag too. A strong automation doesn’t just save time—it reduces mistakes, creates consistency, and frees you up to focus on more valuable work.

As a general rule, automation should feel like flow, and minimize friction. When it’s done right—it more than pays for itself.

Not sure where to start?

Find out where to use automations in your business and get 7 practical automation ideas in our free guide.

👉 Click here to download the free guide 

NEW Easy Automation Alert!

Say hello to easy automations — with our free video series, 3-2-1 AutoM8te. Designed for busy business owners, freelancers, and digital doers who want less admin and more freedom.

Each video gives you a bite-sized practical automation you can set up yourself in just 5 minutes (yep, really). No tech expertise required.

So, if you’re ready to spend less time on repeat work — and more on what actually moves the needle - then you can dive straight in

🚨NEW: Automate Bulk Email Campaigns

Ever wish your email campaigns could run themselves? With this simple automation, they can. In this edition, we’ll show you how to hook up a Google Sheet to Gmail and bulk send personalized emails—whether it’s a one-time campaign, a drip series, or a follow-up blast. Perfect for lead campaigns, launches, check-ins, or event reminders.

In this short video we show you how to automate your bulk email campaigns using Google Sheets and Gmail.

Learn how to …

  • Link your Google Sheet to Make.com

  • Use the contact data in your list to automate emails

  • Link your Gmail Account to Make.com

  • Set up your Emails with variable content from your list.

  • Test and run your automation

    👉 Watch it on YouTube here 

Subscriber Bonus: ChatGPT Prompt to transform your email body into the HTML.

Need assistance? 

Looking for a partner to contribute towards your automation strategy, a once-off process audit, help with an automation build or someone to safely move you data from one platform to another. We can help.

Please don’t hesitate to contact me: [email protected]

www.AutoM8te.Tech